Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897.

For our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we’re looking out for you and your family. At Carefor, we know our work matters, and we’re proud of the impact we have in people’s lives.

Under the supervision of the Client Services Manager, the Personal Support Worker (PSW) provides personal support and homemaking services to individuals. Care is provided within the framework of policies, procedures, standards and quality & risk management. The PSW collaborates with members of the health care team in meeting the needs of individuals to attain an optimal level of independence and wellbeing. A PSW is responsible to work within his/her scope of practice, performing the care and activities for which they have the necessary training and for which they are competent.  The PSW is to inform the manager or designate if they require additional training with tasks.

• Assist or provide care according to the Resident Care Plan. Assistance may need to be provided on a short or long term basis to individual residents including but not limited to personal care, lifts and transfers, observing nutritional status, light housekeeping, assist in taking prescribed medication, etc…
• Observe resident for changes in behaviour or signs or symptoms of decreasing health status and report to Care Team leader.
• Chart care given and give verbal/written report to RPN or other team members on any unusual behaviour and observations made with respect to clients/residents
• Evaluate the individual's need for change in the personal support care plan and make recommendations to RPN or designate.
• Contributes to the development of the personal support care plan by reporting, to the RPN or designate, all observations or information obtained from the resident and/or family regarding needs and the effect of the care he/she provided.
• Plans and organizes each day’s activities, setting priorities for personal support and other activities, to effectively utilize time, energy, supplies and equipment.
• Completes documentation/paperwork according to Carefor policies and procedures
• Reviews all forms of documentation and communication in order to remain current on residence operations and resident care. This may include reviewing care notes, e-mails, memos, communication book, and receiving verbal updates
• Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures
• Reports the absence of or defect in any equipment or protective device of which he/she is aware and which may endanger him/herself or another worker
• Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard
• Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Carefor policies and procedures for workplace injuries and incidents

• Secondary school education preferred
• Personal Support Worker or Health Care Aide certificate
• Current Standard First Aid Certificate, required
• Current CPR level C Certificate, required
• At least 1 year experience working with elderly or ill individuals in a community setting

• Ability to evaluate situations and use policies and procedures as guidelines

• Effective problem solving and decision making skills

• Effective communication skills (verbal, written)

• Good assessment skills

• Awareness of community resources

• Ability to work effectively in a multidisciplinary team

• Ability to take direction well

• Ability to work independently

• Ability to work variety of hours, days, evening and weekends

• Ability to bend, sit, stand, kneel for short periods of time

• Competitive wages
• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee Group Benefit Plan (Full time permanent role only)
• Premiums for evening and weekend shifts
• Paid Travel and time
• Paid Orientation
• Paid professional development and training
• Employee Assistance Program

Carefor values equity, diversity and inclusion in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community. We are committed to providing inclusive, barrier-free recruitment and selection processes and a work environment that supports our diverse workforce. If you require accommodations at any stage of the recruitment process, please let your recruiter know when contacted. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.